Official Visitor Information Center

Chicago's official visitor information center is open year-round at 111 N. State Street, within the historic Macy's on State Street shopping center. Located in the city’s downtown Loop, the visitor center is accessible and convenient to popular tourist areas such as Millennium Park and The Magnificent Mile. 

You'll find a dedicated team of local experts ready to welcome you and help make the most of your time in Chicago. Stop by for free brochures, multilingual maps and complimentary concierge services. The friendly and knowledgeable staff will help you navigate the city, plan customized itineraries, find restaurants and discover exciting attractions, sightseeing tours and events. 

Also nearby check out the discount Hot Tix outposts for half-price theater tickets to more than 200 local theater companies through the League of Chicago Theatres. One is located across the street from the Chicago Cultural Center at 72 E. Randolph Street and another is in Block 37 at 108 N. State Street.


Macy's on State Street

Macy's on State Street

111 N. State Street, Lower Level Visitor information center hours of operation reflect store hours. For details, check visit or call 312-781-4483.
Cultural Center

Chicago Cultural Center

**Note this location is currently closed As of January 3, 2016 the information center at 77 E. Randolph Street is closed for operation. Please visit the Macy's on State Street location for all visitor services.
Chicago Greeter
Register for Chicago Greeter, a free service that pairs visitors with local volunteers for 2-4 hour customized, guided walks around downtown and the neighborhoods. Get an insider's view of the city based on your preferred language and interests, from public art or history to food or...
Chicago Visitors Guide
The Chicago Official Visitors Guide is available for free at our Visitor Information Centers and online. Single copies of the latest edition can be mailed by request. Please note that bulk order requests cannot be processed at our Visitor Information Centers and must be made online at...

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