Our expert Client Services team can be used as a resource to make your meeting the best experience possible.

Planning Partners

Before your event, our experts can advise and assist you on locking in hotel blocks, locating the perfect off-site event venue, and recommending vendor partners for a successful event. We’ll also show you how to save money through exclusive partner discounts. Tap into our extensive network of partner businesses whose expertise and professionalism ensure every detail is covered.

Marketing Know-How

Show your attendees why Chicago is one of the nation’s most vibrant and accommodating cities. Choose Chicago offers dynamic photos, destination videos translated in eight languages and other tools to help market your event to customers. A customizable microsite allows you to share Chicago travel resources and gives your attendees access to activities and events the city has to offer.

Chicago Concierge

Chicago Concierge is a complimentary recommendation and reservation service offered to select convention and meeting attendees at McCormick Place Convention Center. Our local hospitality professionals are available to assist with visitor needs including dinner and tour reservations, private party venue selection, theater and sporting event ticket purchasing, and more. Chicago Concierge handles everything from individual reservations and tickets, to exhibitor dine-around experiences for thousands of guests. 



Meet Our Team

Choose Chicago


Rose Horcher, CEM, CMP
Rose Horcher, CEM, CMP, Vice President of Client Services
Phone: 312-567-8463
Cindy Payne, CMP
Cindy Payne, CMP, Director, Client Services
Phone: 312-567-8457
Roz Stuttley
Roz Stuttley, CMP, Director, Client Services
Phone: 312-567-8596
Natalie Stone
Natalie Foster, Client Services Manager
Phone: 312-567-8501
Maggie McEldowney
Maggie McEldowney, Client Services Manager
Phone: 312-567-8570
Mallory Mondloch
Mallory Mondloch, Client Services Manager
Phone: 312-567-8507
Allison Ristau, Client Services Representative
Phone: 312-567-8492
Mariavel Rodriguez, Client Services Coordinator
Phone: 312-567-8513