Chicago Cultural Center Visitor Information Center
Chicago Cultural Center Visitor Information Center
Chicago Cultural Center Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Greeter at Chicago Cultural Center
Chicago Information Guide
Chicago Information Guides
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Chicago Cultural Center Visitor Information Center Chicago Cultural Center Visitor Information Center Chicago Cultural Center Visitor Information Center Chicago Water Works Visitor Information Center Chicago Water Works Visitor Information Center Chicago Water Works Visitor Information Center Chicago Greeter at Chicago Cultural Center Chicago Information Guide Chicago Information Guides

VISITOR SERVICES & RESOURCES

Official Visitor Information Centers
Choose Chicago operates three year-round official visitor information centers: at the Chicago Cultural Center, Chicago Water Works, and Macy's on State Street. Located in the city’s downtown area, the official visitor information centers are accessible and convenient to popular visitor areas. Together the centers welcome over half a million visitors a year.

You'll find a dedicated team of City Concierges (Certified Guest Services Professionals, CGSP) ready to welcome you and help make the most of your time in Chicago. Stop by for free brochures, multilingual maps and complimentary concierge services. Our friendly and knowledgeable staff will help you navigate the city, plan customized itineraries, and find exciting attractions and events.

With a City Concierge you can also:
  • Purchase Chicago CityPASS and Go Chicago Card to save on admission to top attractions and tours
  • Book sightseeing tours through Chicago Architecture Foundation, Wendella Boats, and Chicago Trolley & Double Decker Co.
  • Make dining reservations at local Chicago restaurants via OpenTable
Inside the Chicago Water Works location on the Magnificent Mile, check out the discount Hot Tix outpost for half-price theater tickets to more than 200 local theater companies through the League of Chicago Theatres. In the Loop, two additional Hot Tix outposts are across the street from the Chicago Cultural Center at 72 E. Randolph Street and in Block 37 at 108 N. State Street.

VISITOR CENTER LOCATIONS

Chicago Cultural Center

77 E. Randolph Street
  • Neighborhood: Loop
Visitor information center hours of operation from May 25 through September 1, 2014 are Monday to Thursday 9:00am–7:00pm; Friday to Saturday 9:00am–6:00pm; and Sunday 10:00am–6:00pm.

Holiday hours are 10:00am–4:00pm in observance of Memorial Day, Independence Day and Labor Day.

 

Chicago Water Works

163 E. Pearson Street
  • Neighborhood: Magnficent Mile
Visitor information center hours of operation from May 25 through September 1, 2014 are Monday to Thursday 9:00am–7:00pm; Friday to Saturday 9:00am–6:00pm; and Sunday 10:00am–6:00pm.

Holiday hours are 10:00am–4:00pm in observance of Memorial Day, Independence Day and Labor Day.


 

Macy's on State Street

111 N. State Street, Lower Level
Visitor information center hours of operation reflect store hours.

The Macy's store and visitor information center is closed in observance of Easter, Christmas, and Thanksgiving holidays.


ADDITIONAL VISITOR RESOURCES

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CHICAGO GREETER SERVICE

Register for Chicago Greeter, a free service that pairs visitors with local volunteers for 2-4 hour customized, guided walks around downtown and the neighborhoods. Get an insider's view of the city based on your preferred language and interests, from public art or history to food or fashion. For a shorter, impromptu excursion, consider Chicago InstaGreeter or Millennium Park Greeter for a free, hour-long walk.

CHICAGO VISITORS GUIDE

The Chicago Official Visitors Guide is available for free at our Visitor Information Centers and online. Single copies of the latest edition can be mailed by request. Please note that bulk order requests cannot be processed at our Visitor Information Centers and must be made online at choosechicago.com/bulk.

 

QUESTIONS/COMMENTS?

For questions, comments or additional assistance, please contact our Visitor Services team or check our list of frequently asked questions.
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Looking for itinerary suggestions?

Whether you're traveling on a budget or with kids in tow, or maybe you consider yourself an architecture buff or foodie — we've got our Chicago highlights ready to go. Take a look at our recommendations and you won't miss a thing!

 

 
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