Chicago Cultural Center Visitor Information Center
Chicago Cultural Center Visitor Information Center
Chicago Cultural Center Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Water Works Visitor Information Center
Chicago Greeter at Chicago Cultural Center
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Chicago Cultural Center Visitor Information Center Chicago Cultural Center Visitor Information Center Chicago Cultural Center Visitor Information Center Chicago Water Works Visitor Information Center Chicago Water Works Visitor Information Center Chicago Water Works Visitor Information Center Chicago Greeter at Chicago Cultural Center

VISITOR SERVICES & RESOURCES

Official Visitor Information Centers
Choose Chicago operates two year-round official visitor information centers: at the Chicago Cultural Center and Chicago Water Works. Located in the city’s downtown area, the official visitor information centers are accessible and convenient to popular visitor areas. Together the centers welcome over half a million visitors a year.

You'll find a dedicated team of City Concierges, CGSP ready to welcome you and help make the most of your time in Chicago. Stop by for free brochures, multilingual maps and complimentary concierge services. Our friendly and knowledgeable staff will help you navigate the city, plan customized itineraries, and find exciting attractions and events.

With a City Concierge you can also:
  • Purchase Chicago CityPASS and Go Chicago Card to save on admission to top attractions and tours
  • Book sightseeing tours through Chicago Architecture Foundation and Chicago Trolley & Double Decker Co.
  • Make dining reservations at local Chicago restaurants via OpenTable
Inside the Chicago Water Works location on the Magnificent Mile, check out the discount Hot Tix outpost for half-price theater tickets to more than 200 local theater companies through the League of Chicago Theatres. In the Loop, two additional Hot Tix outposts are across the street from the Chicago Cultural Center at 72 E. Randolph Street and in Block 37 at 108 N. State Street.

LOCATIONS

Chicago Cultural Center

77 E. Randolph Street
  • Neighborhood: Loop
  • Location: Randolph Street & Michigan Avenue (across from Millennium Park)
Visitor information center hours of operation from January 2 through March 15, 2014 are 10:00am–5:00pm daily Sunday to Saturday. Hours of operation March 16 through May 24, 2014 are Sunday 10:00am–5:00pm; Monday to Saturday 9:30am–6:00pm.

Holiday hours are 10:00am–4:00pm in observance of Dr. Martin Luther King Jr’s Birthday, Lincoln’s Birthday, Washington’s Birthday, Pulaski Day, Memorial Day, Independence Day, Labor Day, Columbus Day and Veteran’s Day.


 

Chicago Water Works

163 E. Pearson Street
  • Neighborhood: Magnficent Mile
  • Location: Pearson Street and Michigan Avenue (across from Historic Water Tower)
Visitor information center hours of operation from January 2 through March 15, 2014 are 10:00am–5:00pm daily Sunday to Saturday. Hours of operation March 16 through May 24, 2014 are Sunday 10:00am–5:00pm; Monday to Saturday 9:30am–6:00pm.

Holiday hours are 10:00am–4:00pm in observance of Dr. Martin Luther King Jr’s Birthday, Lincoln’s Birthday, Washington’s Birthday, Pulaski Day, Memorial Day, Independence Day, Labor Day, Columbus Day and Veteran’s Day.


CHICAGO GREETER SERVICE

Register for Chicago Greeter, a free service that pairs visitors with local volunteers for 2-4 hour customized, guided walks around downtown and the neighborhoods. Get an insider's view of the city based on your preferred language and interests, from public art or history to food or fashion. For a shorter, impromptu excursion, consider Chicago InstaGreeter or Millennium Park Greeter for a free, hour-long walk.

CHICAGO VISITORS GUIDE

The Chicago Official Visitors Guide is available for free at our Visitor Information Centers and online. Single copies of the latest edition can be mailed by request. Please note that bulk order requests cannot be processed at our Visitor Information Centers and must be made online at choosechicago.com/bulk.

 

ADDITIONAL VISITOR RESOURCES

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QUESTIONS/COMMENTS?

For questions, comments or additional assistance, please contact our Visitor Services team or check our list of frequently asked questions.
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Looking for itinerary suggestions?

Whether you're traveling on a budget or with kids in tow, or maybe you consider yourself an architecture buff or foodie — we've got our Chicago highlights ready to go. Take a look at our recommendations and you won't miss a thing!

 

 
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