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BEST PRACTICES & FAQS

Whether you are a veteran or a brand new Chicago Restaurant Week (CRW) participant, we’ve outlined some tips, reminders and FAQs to help you navigate the registration process and make the most of your CRW participation.

REGISTRATION

What is the deadline to register? 

Registration deadline is Wednesday, October 31, 2018. Click here to register.

What are the CRW participation requirements?   

  • Must be a Choose Chicago Partner
  • Purchase participation in CRW: Click here
  • Complete registration by October 31, 2018
  • Upload menu(s) by November 30, 2018
  • Submit (1) $100 dining certificate/gift card per restaurant by November 30, 2018

Email restaurantweek@choosechicago.com if you have any questions.  

How will I know when I’ve met all requirements for my CRW participation? 

You will receive a confirmation email once your registration has been completed and all requirements have been met. 

FAQs

Do I have to participate in CRW for the full length of the program? 

Yes, your participation in CRW is required during the full length of the program, all 14 days. 

If my restaurant is normally closed for service on one of the CRW program days, must I open in order to participate? 

No, you can keep your normal business hours. However, please clearly note the day(s) that you’re closed for service in your online partner listing as well as on your CRW menu(s). 

Do I have to participate in lunch and/or dinner to offer brunch?  

Yes, you must offer a lunch and/or dinner menu throughout the full length of the program in order to participate in brunch. 

When will diners begin to make reservations? 

The CRW website, eatitupchicago.com, goes live and reservations will begin in mid-December 2018 (date subject to change). 

Why can’t I upload my CRW menu?   

Click here for details on how to upload your CRW menu and ensure all menu(s) requirements are met.  

How many courses should I offer on my menu(s)? 

It is up to you, however, historically restaurants have offered a minimum of three courses. It is best to offer a few options for each course as well as include upsell items such as wine, beer or cocktail pairings. Please review the best practices.

Your restaurant will not be listed on the official CRW website, eatitupchicago.com unless your CRW prix fixe menu is uploaded by November 30, 2018. 

Be creative and descriptive with your menu items. This might be a diner’s first experience with your restaurant. 

Restaurant Week menu(s) must include:   

  • Chicago Restaurant Week must be noted on your menu or add CRW logo
  • Restaurant name and/or logo
  • Whether menu is for lunch, brunch, and/or dinner
  • Menu pricing – lunch and brunch - $24, dinner - $36 and/or $48 (excludes beverage, tax & gratuity) 
  • Gluten free and vegetarian options must be noted on menu 
  • Day(s) and time(s) that brunch menu is available

Click here for a sample template(s) to help you begin building your menu
Click here for the Chicago Restaurant Week logo

Saving your menu: Do not include special characters in the file name – apostrophes, ampersands and hashtags. The system will reject your menu, and it will not appear on the website

File & format: All menu(s) lunch, brunch and/or dinner must be saved under one PDF file.  

Uploading your menu(s): 

  • Login to the Partner Extranet  
  • Go to Partner Record Tab 
  • Scroll down to the Amenities tab
  • Click on Restaurant Week tab highlighted in blue
  • Click Edit Amenities tab
  • Upload menu file 
  • Click Save

Restaurant Week menu(s) considerations:

  • Consider adding value options (wine pairings, specialty cocktails, etc.)
  • Prix fixe menu offering must be of good value
  • Make sure to present all diners with the Restaurant Week prix fixe menu(s) along with the regular menu
  • Eliminate daily specials during the promotional period (January 25 – February 7, 2019) so customers gravitate toward the CRW menu

Email us at restaurantweek@choosechicago.com if you have questions or need assistance. 

DINING GIFT CERTIFICATE / GIFT CARD

Why do we have to submit a dining certificate/gift card? 

Every restaurant must submit one $100 dining certificate/gift card in order to participate in the program. The certificate is for promotional purposes and giveaways throughout the year.  Deadline to submit is November 30, 2018.

Dining Certificate/Gift Card Requirements and Information:    

  • Submit one $100 dining certificate/gift card per restaurant
  • Must be valid through December 30, 2019
  • Certificate must include a number and signature 
  • Make certificate out to “Bearer of Certificate” or leave blank. Certificates made out to CRW will be returned
  • Scanned, emailed or handwritten certificates will not be accepted
  • All certificates must be mailed or hand delivered to*:

    Attn: Mayela Hobbs
    Choose Chicago
    72 E. Randolph St., 3rd Fl.
    Chicago, IL 60601

*We strongly recommend use of certified mail or FedEx to ensure safe shipment and timely arrival. Contact Mayela Hobbs at restaurantweek@choosechicago.com or 312-567-8462 to arrange for hand delivery to our office. Choose Chicago is not responsible for the dining certificate/gift card until receipt.

PROMOTE CHICAGO RESTAURANT WEEK 

Use social media to spread the word! 

Keep the conversation going on social media by sharing and/or retweeting Choose Chicago’s CRW posts and positive customer feedback. 

CRW Hashtag: #CRW19
Choose Chicago: @ChooseChicago

HELPFUL TIPS 

Educate your restaurant team (including marketing/PR, servers, staff, hosts, etc.) on the CRW program details so they’re prepared to answer any questions diners may have. 

To create a more inclusive dining experience for CRW diners, make sure to present all diners with the Restaurant Week prix fixe menu(s) along with the regular menu. 

Add upsell items such as wine and cocktail pairings or offer supplemental dishes at an additional price to increase the total check. 

Eliminate daily specials during the promotional period (January 25 – February 7, 2018) so customers gravitate toward the CRW menu. 

Reward staff for excellent service through incentives to keep them inspired and motivated during the CRW promotion. 

Promote and post your CRW menu on your website.

DEADLINES

  • Gift Card/Certificate Deadline: Friday, November 30, 2018
  • Menu(s) Deadline: Friday, November 30, 2018

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Drop by and see us! Choose Chicago offers one-on-one walk-in hours for our partner organizations in our downtown office (72 E. Randolph).

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Have Questions ?

 

Hotel and Lodging Partner Pricing

partnership@choosechicago.com

(312) 567-8461

 

Additional Inquiries

Contact the Partner Development Team