Sales Manager, Corporate Accounts
Reports To: Managing Director of Convention Sales
Location: Chicago, IL
Date Posted: 3/8/2010
The Manager Convention Sales, “Corporate Accounts” is responsible for aggressively soliciting all corporate accounts (outside the Mid Atlantic area) that are under 500 rooms on peak night. This sales person will sell in house programs that would typically meet within a Chicago Hotel, and not necessarily at one of the MPEA facilities. The sales person will focus on creating awareness of the city of Chicago as a global destination; selling all Bureau services within the corporate segments and representing the Bureau in a professional and business-like manner; ensuring attainment of key result area goals, as well as yearly goals.
RESPONSIBILITIES
• Responsible for developing and enhancing the corporate account base.
• Individual must have strong sales skills to maximize the potential for this market segment.
• Individual must develop a professional action plan to develop, maintain and close business for the destination.
• Call on new as well as assigned accounts and specifically develop new accounts for this market.
• Develop and maintain a profile at all assigned industry events and trade shows.
• Maintain current knowledge of industry events including but not limited to: associations, trade shows, public shows, conventions, trade show trends and trade show calendar.
• Increase share of the corporate market, maximize productivity of this segments and periodically make sales trips to cities where concentrated efforts are taking place.
• Develop, share and promote sales benefits and enhancements which promote competitive distinctness of Chicago. .
• Comply with established policies and guidelines applying Bureau operations and employee conduct.
• Develop feasible short and long-term plans and strategies for achieving department goals and objectives; anticipate critical obstacles and issues.
• Schedule work activities to ensure that deadlines are met and goals are achieved in a timely manner.
• Develop their own initiative or as assigned, assist with, and participate in, Bureau projects, functions and special events.
• Other duties as assigned.
QUALIFICATIONS
• Bachelor’s degree preferred or equivalent experience
• Five (5) to seven (7) years of related experience showing progressive growth and learning and/or training equal to the skill level needed to perform this position
• Prior experience in the hospitality, convention bureau or sales industry required.
KNOWLEDGE, SKILLS, AND ABILITIES
• Must be technologically proficient with email, power point presentations, excel, word and other computer related tools.
• Must be able to effectively communicate both verbally and in writing with a strong knowledge of spelling, grammar and punctuation.
• Must be able to speak publicly and give presentations to organizations, board of directors and community groups if asked.
• Must be able to represent the Bureau in a professional manner while interfacing with internal and external clients; good telephone skills.
• Must possess good organizational and time management skills to handle multiple projects simultaneously.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
• Ability to travel by air or ground transportation as required.
• Ability to perform computer work for extended periods of time.
• Ability to sit or stand for extended periods of time without being able to leave the work area. Ex: Trade show setting
CCTB offers a competitive compensation and benefits package. If you love Chicago and are interested in joining a dynamic team, send your resume with cover letter and salary history to resumes@choosechicago.com.
EOE (M/F/D/V)
Convention Sales Manager, WDC Regional Sales
Reports to: Director, WDC Regional Sales Office
Location: Washington, DC
Date posted: 2/25/2010
The Convention Sales Manager is responsible for managing assigned accounts primarily within the association and corporate meeting segment in Washington DC, Maryland and Virginia. Defined segment will consist of accounts with 50 to 1,000 peak room nights. Create an awareness of the destination of Chicago, member hotels, attractions, service providers and special event venues. Sell all Bureau services within the association and corporate meeting segment. Represent the Bureau in a professional and businesslike manner at all times; ensure attainment of key results, as well as annual sales production goals.
RESPONSIBILITIES
• Maintain an aggressive sales attitude and develop the meeting segment and its opportunities to their full potential.
• Pursue all assigned accounts in a diligent and professional manner.
• Be a professional role model for other sales and service individuals, Bureau employees and membership.
• Coordinate efforts with others in Sales Department to efficiently service new and existing accounts.
• Develop in conjunction with the Director WDC Regional Office, targeted accounts to maximize the city occupancy and revenue.
• Develop strategic plans to offer need period dates to targeted accounts.
• Maintain current knowledge of associations, trade shows, public shows and trade show trends and convention and trade show calendar.
• Maintain a complete knowledge of exhibit facilities and hotel capabilities in the Chicago metropolitan area and their effect on the association, corporate and trade show segments.
• Report changing trends, executive changes, city or regional changes and any other information that may be useful in the Bureau's overall association and corporate sales efforts.
• Call on assigned accounts and develop new accounts annually.
• Direct sales solicitation and provide guidance to inquiries based on segment.
• Increase the market share of the association and corporate segments and maximize productivity through weekly personal sales appointments with concentrated sales efforts.
• Call on clients at their annual meeting when in DC
• Develop and maintain a high profile at all assigned industry events and trade shows.
• Maintain complete and comprehensive knowledge of competing cities and all trade show facilities.
• Develop, share and promote sales benefits and enhancements which promote competitive advantages of Chicago.
• Maintain a complete understanding of the Bureau's key result areas in accordance with its long-range strategic plan.
• Develop feasible short and long term plans and strategies for achieving department goals and objectives while anticipating critical obstacles and issues.
• Scheduling work activities to ensure that deadlines are met and goals are achieved in a timely manner.
• Comply with established policies and guidelines applying to the Bureau operations and employee conduct.
• Attend all meetings convened by the Director of WDC Regional Office.
• Assist and participate as assigned, or on own initiative, in Bureau projects, functions and special events, including occasional events in Chicago such as the Burnham Bash
• Perform other duties assigned by the Director WDC Regional Office.
QUALIFICATIONS
• Bachelor’s degree required.
• One (1) to three (3) years of related sales experience showing progressive growth and learning and/or training equal to the skill level needed to perform this position.
• Prior experience in tourism, convention bureau or hotel sales a plus.
KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to effectively use a sales database management system, D3000, EBMS, CVB Breeze or a related hotel Sales system, Delphi, Envision, for example.
• Ability to effectively use MS Office products including but not limited to Word and Excel, Power Point, Outlook and internet search engines.
• Ability to effectively communicate verbally and in writing; good knowledge of spelling, punctuation & grammar.
• Possess excellent logic, organizational and time management skills.
• Ability to manage and work simultaneously on multiple (multi task ability) projects.
• Ability to represent the Bureau in a professional manner while interfacing with internal and external clients.
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
• Ability to perform work utilizing a computer for extended periods of time.
• Ability to grasp objects utilizing the fingers (fine motor manipulation).
• Ability to lift 50 pounds and assemble a tradeshow display.
• Ability to travel by air or ground transportation as necessary to fulfill position requirements.
• Must have good personal grooming standards and dress professionally for the business environment
• May need to be able to work remotely (at home, via laptop) if required
CCTB offers a competitive compensation and benefits package. If you love Chicago and are interested in joining a dynamic team, send your resume with cover letter and salary history to resumes@choosechicago.com.
EOE (M/F/D/V)