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WizardChristmas_DinnerMagicalMarkertplace_Chicago
Jul23
Festivals, Fairs & Special Events

A Wizard’s Christmas Dinner & Marketplace


ABOUT THE WIZARD’S CHRISTMAS DINNER EXPERIENCE

Location: Chicago Union Station

(This event does not include train rides or any “Hogwarts Express Train” themed experiences.)

Address: 225 S Canal St, Chicago, IL 60606

Dinner Dates & Event Times:

Saturday, July 23rd, 2022

5:30-8:30pm

6pm-9pm

6:30pm-9:30pm

7pm-10pm

What does the event include:

  • General admission includes access to the experience, one seat reservation, and one of our four course meal selections.
  • Seating cannot be reserved. To be seated with or close to other groups and/or guests, tickets must be purchased together under one primary contact. If you have more guests than can be seated at a table, then A Wizard’s Christmas staff will do their best to seat you within close proximity of your entire party. Guarantees cannot be made to be able to sit with your entire group.
  • Meal selections must be made at the time of the ticket purchase. Orders will not be processed without meal selections. Meal selections include an Adult Meal, Kid’s Meal, or Vegan Meal. All meals were created to accommodate major food allergens. Additional meal requests CANNOT be made.
  • Additional “Add-on” options can include a “To-Go Wizarding Dessert Box” (to include one slice of Butterbeer Cake, two Exploding Oreo Bonbons, and a Sprinkle Explosion Cupcake) or a “Wizard Fruit, Cheese, and Vegetable Platter” (AKA “Professor Weasley’s Tasting Plate”) for your table. The “Wizard Fruit, Cheese, and Vegetable Platter” will feed up to two guests.
  • All individuals over the age of two must have a seat. Children two and under may sit in someone’s lap and do not require a seat reservation.
  • For tables seating more than 2 guests, please note that you may be seated with people outside your own party.

VIP EXPERIENCE: Magical Creatures’ Classroom (AKA VIP Room):

The Magical Creatures’ Classroom will have the same dinner experience as other guests. However, all of the live magical creatures will be on display and available for a “Meet and Greet” before and after your reservation time for the VIP room. VIP ticket holders will also have access to private photo ops with “Special Guests” Teachers!

The marketplace will be open before the reservation time for the VIP guests and after the reservation time for all general admission guests. The amount of guests allowed in the marketplace at a time will be modified based on COVID restrictions. More information will be available closer to the event.

Event Timeline:

  • 5:30pm- Access into the venue and be seated at your table

*Guests check in at the front lobby. (Lines to get in will be outside so wear appropriate clothing.)

*Guests will be taken to their seat by an event attendant.

  • 5:30pm-6:00pm: Dinner begins
  • Characters will come out during dinner to mingle and take photos
  • 6:30pm-7:00pm: Dinner ends and shopping in the magical marketplace opens
  • 7:00pm – guest must exit their table, but may stay to enjoy the marketplace and themed bars after their event.
  • 7pm-8:30pm+ Guests shop in the magical marketplace and enjoy themed bars until market closes.

Dinner Menu & Bar:

All courses noted with an asterisk are gluten free. Menus are served as is and special accommodations cannot be made due to the nature of events this year. We apologize for any inconvenience, but have done our best to accommodate as many known food allergies as possible with the chosen menu.

Meal selections must be made at the time of the table purchase. Orders will not be processed without meal selections. Meal selections include an Adult Meal, Kid’s Meal, or Vegan Meal. All meals were created to accommodate major food allergens. Additional meal requests CANNOT be made.

All items are free of the following allergens: onion, nuts (all types), seafood, pork

Drinks: All meals include unlimited iced tea, water, and lemonade.

Plate ware: All meals are served on compostable bamboo plate ware, with disposable utensils and drink ware.

ADULT MEAL:

  • First Course: Professor Sprout’s Veggie Garden Salad with Black Lake Water Vinaigrette* (Spring Mix Salad with seasonal vegetables. No Cheese or gluten. Served with Balsamic Vinaigrette or Ranch Dressing)
  • Second Course: Roasted Drumsticks*, Mini Corn Cobettes*, Mac & Cheese Torte
  • Third Course: Pulled Beef Brisket*, Smashed Potatoes*, Fresh Green Beans*)
  • Fourth Course: Butterbeer Cake (Tres Leches Cake with Whipped Topping & Butterscotch Syrup) and an Exploding Oreo BonBon

KID MEAL:

  • First Course: Professor Sprout’s Dirigible Plum Salad* (Mixed Seasonal Fruits)
  • Second Course: Cheese Cornish Pasty
  • Third Course: Fried Chicken Tenders, Macaroni & Cheese Torte, Mini Corn Cobettes*
  • Fourth Course: Sprinkle Explosion Cupcake and an Exploding Oreo BonBon

VEGETARIAN/VEGAN MENU: (all items are vegan)

  • First Course: Professor Sprout’s Veggie Garden Salad with Black Lake Water Vinaigrette* (Spring Mix Salad with seasonal vegetables. No Cheese or gluten. Served with Balsamic Vinaigrette)
  • Second Course: Seasonal stuffed squash with seasonal vegetables*
  • Third Course: Mini Black Bean Cakes with Corn Cobette*
  • Fourth Course: Vegan Exploding Oreo BonBons

Bar:

All specialty drinks will be served at the event for an additional charge. Drinks can be ordered at the bar for both adults and children. Non-alcoholic drinks start at $5, alcoholic drinks start at $8. A select variety of wine and beer will also be available.

Specialty Drinks are as follows:

Butterbeer: Cream Soda, Heavy Cream, Butterscotch Schnapps and topped with Whipped Cream and a Butterscotch Drizzle (No Schnapps for N/A version)

Polyjuice Potion: Bacardi Rum, Triple Sec, Blue Curacao

Unicorn Blood: Vanilla Vodka, Sprite, Grenadine

Drinks may not leave the premises. All drinks must be consumed on-site during the duration of the event. All guests are subject to Illinois Liquor Laws. All drinks will be sold by outside vendors and consumption of alcoholic beverages is subject to their rules and regulations.

No outside food and drinks are allowed on the premises. Any items found will be confiscated and disposed of immediately.

Birthday Add-Ons: “Happy Birthday Wizard” Cakes can be added for $35.99. They cannot be personalized. All cakes are chocolate with buttercream icing and made to replicate the iconic Harry Potter cake. All cakes are also served with a pair of Harry Potter glasses. Plates/utensils are included at the table. No candles allowed in the venue.

Handicap Accessibility: The entire event is handicap accessible. However, certain logistical measures will need to be taken. Please note all handicap requirements, along with sensory issues, in the “Notes” section of your tickets. We will do our best to accommodate all needs, but cannot guarantee accommodations if they are not properly noted during ticket purchase.

Parking: Parking is not included with the fee of admission. You can park on the street, at the parking garage next to the venue, or you can easily access The Chicago Union Station from local hotels.

Hotels & Accommodations: A Wizard’s Christmas does not offer any hotel or accommodation add-ons. The hotels that are located within walking distance of the Chicago Union Station are:

Hilton Garden Inn Chicago Central Loop: 245 S Franklin St, Chicago, IL 60606

JW Marriott Chicago: 151 W Adams St, Chicago, IL 60603

Club Quarters Hotel, Chicago, Central Loop: 111 W Adams St, Chicago, IL 60603

Marketplace:

Merchandise: Most items will range from $20-$50. The marketplace will include a variety of items such as:

  • Harry Potter licensed plush animals, logo apparel, chocolate frogs & other wizard candy, hand made custom wands, wizard jewelry, and other unique, handmade wizard and magical Items.
  • The marketplace will be open before the event for the VIP guests and after the dinner for all general admission guests. The amount of guests allowed in the marketplace at a time will be modified based on COVID restrictions. More information will be available closer to the event.

Cash and all major credit cards are accepted. All sales are final. No refunds of any kind for any reason will be issued for marketplace sales.

Refunds & Cancellations: All tickets are non-refundable, unless government restrictions mandate that we cannot have at least 50% seat capacity per event. If the event must be canceled per government restrictions, we will attempt to reschedule the date within 90 days of cancellation. If we are unable to reschedule the event within 90 days of cancellation, then we will offer guests the option of a ticket refund or reservations at the next event. Refunds may take up to 30 days to process. All refunds will be issued in full, minus any processing fees Eventbrite charges.

If ticket holders are unable to attend the new date, should the event be postponed, then ticket holders will have 10 business days to request a refund once the new date has been announced. If ticket holders do not request a refund within ten business days of the new date being announced, then their tickets will automatically be transferred to the new date and no refund will be issued for ANY reason.

If a ticket holder cannot attend an event for personal reasons, they may sell or transfer their tickets to someone else. In order to do this, they must email A Wizard’s Christmas (Wizardingchristmaslouisville@gmail.com) a minimum of seven days before the event with the new ticket holder’s name, phone number, and email address.

A Wizard’s Christmas and any of its sister companies, vendors, or affiliates are not responsible for assisting in the resale or transfer of tickets. Resale of tickets may be posted on our social media, but it is the ticket holder’s sole responsibility to handle all resales or transfers. A Wizard’s Christmas is not responsible for any fraudulent ticket sales or ticket sales purchased outside of Eventbrite ticket platform.

All sales are final and ticket holders may not request date changes once tickets are purchased.

We will not offer any refunds due to government or non-government regulations such as mask mandates, vaccination requirements, live nation COVID restrictions, vendor restrictions, or any other government mandates pertaining to live events, indoor dining, or group gatherings.

***The event venue is a vendor for A Wizard’s Christmas event.

Ticket Changes: In the event that a person needs to make any ticket changes after purchasing their ticket, they need to email WizardingChristmasLouisville@gmail.com with the changes needed. A Wizard’s Christmas will email back a credit card authorization form along with a confirmation email. All changes will incur a $5/per person charge. No exceptions! We will not offer any refunds due to government or non-government regulations such as mask mandates, vaccination requirements, live nation COVID restrictions, vendor restrictions, or any other government mandates pertaining to live events, indoor dining, or group gatherings.

COVID Rules:

We will update these rules and regulations as we get closer to the event based on the climate of the situation.

COVID Update As Of: September 24, 2021COVID Rules & Regulations and Bag Restrictions for the CHICAGO, IL Show ONLY!

REFUNDS

We will not offer any refunds due to government or non-government regulations such as mask mandates, vaccination requirements, live nation COVID restrictions, vendor restrictions, or any other government mandates pertaining to live events, indoor dining, or group gatherings.

CAPACITY & SOCIAL DISTANCING

All guests (three and over) at this time will be asked to wear a mask when entering and at any other time during the event when they are not seated at their table.

ENTRY

Guests will be able to participate in photos with our set backdrops and classroom displays during the event. All surfaces will be sanitized between shows.

PHOTO-OPS

Guests will NOT be permitted this year to touch sets, actors, and props for the safety of all our guests and staff.

SEATING

Seating is sold individually to accommodate fans for maximum capacity while still abiding to COVID regulations. For tables seating more than 2 guests, please note that you may be seated with people outside your own party.

BATHROOMS

A bathroom attendant will be onsite to oversee the facilities capacity and to wipe down surfaces and commonly used items.

MISCELLANEOUS PRECAUTIONS

Hand sanitizer stations will be placed throughout the event for easy access and availability.

FOOD AND BAR

All food will be served on disposable flatware and drink ware. No food and drink will be set on the table ahead of guests’ arrival. All food will be served to guests. No items will be permitted to be reused. All food will be served plated per individual guest, based on your order with your ticket purchase. There will be no self-service for food. Pre-ordered birthday cakes will be sold in a sealed box.

OUR EVENT STAFF

Staff is required to wash their hands every 30 minutes. All surfaces will be sanitized between shows.

MARKETPLACE

All merchandise will be sold in original packaging. A set number of guests will be allowed in the marketplace at a time to prevent crowding.

We are continuing to monitor all CDC and health department regulations. We will keep ticket holders up to date on any necessary changes as we get closer to the event. The safety of our guests and staff are of utmost importance. We will take all precautions necessary to make sure all guests feel comfortable at the event.

Frequently Asked Questions:

1. CAN WE PUSH TABLES TOGETHER?

No. Due to COVID restrictions, all tables must stay as is during the event. If you have a larger crowd, we recommend you purchase your tickets under one name so our staff can better seat you together.

2. ARE RESTROOMS AVAILABLE?

Restrooms are available on property and are easily accessible during the event.

3. IS THE SPACE HANDICAP ACCESSIBLE?

There is an elevator available in the building for handicap needs only.

Client will use and occupy the Venue at their own risk. Not withstanding implementation of the Operational Protocols, Client specifically acknowledges that an inherent risk of exposure to communicable disease exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. CLIENT ACKNOWLEDGES ON ITS BEHALF, AND ON BEHALF OF THE CLIENT PARTIES, THAT CLIENT AND THE CLIENT PARTIES VOLUNTARILY ASSUME ANY AND ALL RISKS RELATED TO EXPOSURE TO COVID-19 AS WELL AS ANY OTHER COMMUNICABLE DISEASE FROM THE EVENT AND THE VENUE AND HEREBY RELEASE THE Live Nation, A Wizard’s Christmas, and Michaelis Events FROM LIABILITY IN CONNECTION THEREWITH. Client shall indemnify, defend and hold harmless all parties and their respective parents, shareholders, members, partners, affiliates, divisions and subsidiaries, and their respective officers, directors, managers, shareholders, employees, agents and representatives harmless from and against any and all Claims arising or alleged to have arisen out of alleged exposure of any of a Client Party to or contraction by a Client Party of any communicable disease or illness (including COVID-19) or any bacteria, virus, or other pathogen capable of causing a communicable disease or illness in connection with the Event, whether occurring before, during or after the Event, however caused or contracted. For tables seating more than 2 guests, please note that you may be seated with people outside your own party. We will not offer any refunds due to government or non-government regulations such as mask mandates, vaccination requirements, live nation COVID restrictions, vendor restrictions, or any other government mandates pertaining to live events, indoor dining, or group gatherings.


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