Cultural Tourism, Neighborhoods & Visitor Services Contacts


The Cultural Tourism department is responsible for increasing awareness and visitation to Chicago’s cultural entities, events, attractions and neighborhoods by promoting the city of Chicago as a premier cultural destination. Also under Cultural Tourism, the Visitor Services department oversees the operations and staffing of two Visitor Information Centers located at the Chicago Cultural Center (77 E. Randolph Street) and the Historic Water Tower Pumping Station (163 E. Pearson Street); Chicago Information Guide and Millennium Park Visitor Services (seasonal), the Chicago Greeter program, and handles inquiries to tourisminfo@choosechicago.com. Visitor Services staff collectively assists and services over a half a million visitors annually.

Meet Our Team

Choose Chicago

Cultural Tourism & Visitor ServicesChicago

For Visitor Information or Visitor Related Inquiries
 
Melissa Cherry, Vice President, Cultural Tourism & Neighborhoods
 
Mimi de Castro, Manager, Cultural Tourism, Arts & Culture
 
Jason Lesniewicz, Manager, Cultural Tourism & Neighborhoods
 
Kelo Masisi, Cultural Tourism Coordinator
 
Melody D. Laviste, Director, Visitor Services
 
Alicia Silva, Manager, Visitor Services
 
Lauren Harris, Assistant Manager, Visitor Services
 
Roger Marsh, Assistant Manager, Visitor Services
 
Katie Law, Manager, Greeter Services
 
 
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