Cultural Tourism, Neighborhoods & Visitor Services Contacts

The Cultural Tourism department is responsible for increasing awareness and visitation to Chicago’s cultural entities, events, attractions and neighborhoods by promoting the city of Chicago as a premier cultural destination. Also under Cultural Tourism, the Visitor Services department oversees the operations and staffing of two Visitor Information Centers located at the Chicago Cultural Center (77 E. Randolph Street) and the Historic Water Tower Pumping Station (163 E. Pearson Street); Chicago Information Guide and Millennium Park Visitor Services (seasonal), the Chicago Greeter program, and handles inquiries to Visitor Services staff collectively assists and services over a half a million visitors annually.

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Cultural Tourism & Visitor ServicesChicago

For Visitor Information or Visitor Related Inquiries
Melissa Cherry, Vice President, Cultural Tourism & Neighborhoods
Mimi de Castro, Manager, Cultural Tourism, Arts & Culture
Jason Lesniewicz, Manager, Cultural Tourism & Neighborhoods
Kelo Masisi, Cultural Tourism Coordinator
Melody D. Laviste, Director, Visitor Services
Alicia Silva, Manager, Visitor Services
Lauren Harris, Assistant Manager, Visitor Services
Roger Marsh, Assistant Manager, Visitor Services
Katie Law, Manager, Greeter Services