900 N. Michigan Ave.
Chicago, IL 60611
(312) 440-4596
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Present your out of town identification to the Visitors Center on 3 and enjoy a 10% off savings certificate and gift with minimum purchase.
Out of town customers may stop by our full service Visitors Center on the third floor for store and city information as well as a savings certificate and gift with purchase*. Complete with the latest technology, this area will welcome travelers from around the globe with store directories in seven languages and a video screen with greetings from 32 countries. Visitors Center Consultants are available to assist with Chicago trip details and schedule appointments with our personal shopper or cosmetics department. Easy to use iPads® are available for personal use and are programmed with the latest tourism and shopping apps.

Customized savings certificates, store directories, gift bags and events are available for group visits of 5 or more. For more information including pricing, please contact Jennifer Oglesby, Chicago Tourism Manager at

*Must present valid out of state identification to receive savings

  • Avg Meal Price/Person (appetizer, entrée, dessert): $$ = $15 - $24
  • Entertainment
  • Group Breakfast Available
  • Max Restaurant Capacity: 24
  • ADA Compliant
  • American Express
  • ATM Machine On-site
  • Brunch
  • Concierge Service
  • Discover
  • Family-friendly
  • Hours of Operation: Mon. - Sat. 10 a.m. - 8 p.m.,; Sun. 11 a.m. - 7 p.m.
  • Lunch
  • MasterCard
  • Number of Restaurants On-site: 1
  • Public Space Wi-Fi Available
  • Public Space Wi-Fi COMP or Fee: Complimentary
  • Restaurant(s) On-site
  • Self-Parking Available: On-site
  • Special Interest Tours Offered
  • Student Group Friendly
  • Visa
  • Average Visit/Tour Length: 2 hours
  • Group Capacity: -95
  • Group Discounts Available
  • Group Policy
  • Minimum Group Number: 5
  • Motorcoach Parking: Off-site
  • Incentive Programs
  • Wheelchair Accessible

  • Complete Buy-out Available
  • Exclusive Audio/Visual Provider(s)
  • Largest Room, Banquet Capacity (Seated): 50
  • Largest Room, Reception Capacity (Standing): 200
  • Max Capacity, Banquet Style (Seated): 50
  • Max Capacity, Reception Style (Standing): 200
  • Off-Site Catering Allowed
  • On-site Audio/Visual Equipment
  • Preferred Catering Providers
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